Question 1

How long does shipping take?

Accepted Answer

All orders include complimentary worldwide shipping — no minimum purchase required. Standard delivery takes 7–15 business days depending on your location. Once your order is processed, you'll receive a confirmation email with a tracking number so you can follow your package every step of the way.

Question 2

What is your return policy?

Accepted Answer

Your satisfaction is our top priority. We accept hassle-free returns within 30 days of receiving your order. Items must be unworn, with tags attached, and in their original packaging. To initiate a return, simply email us at contact@luxiafit.com with your order number and we'll guide you through the process. Refunds are processed within 5–7 business days after we receive your item.

Question 3

Are payments secure?

Accepted Answer

Absolutely. Your financial security is paramount to us. All transactions are protected with 256-bit SSL encryption — the same standard used by leading banks worldwide. We accept Visa, Mastercard, American Express, PayPal, and Apple Pay. We never store your card details on our servers — all payments are securely processed through Shopify Payments.

Question 4

How do I choose the right size?

Accepted Answer

Each product page features a detailed size chart with waist and hip measurements in both cm and inches. Our garments are crafted with high-recovery stretch fabric that adapts to your body shape. If you're between two sizes, we recommend sizing up for a more comfortable fit. Still unsure? Reach out to us at contact@luxiafit.com and our team will help you find your perfect size.

Question 5

Do you ship internationally?

Accepted Answer

Yes! We ship to over 50 countries with complimentary shipping on every order — no minimum purchase required. Typical delivery times are: Europe 7–12 business days, North America 10–15 business days, and rest of the world 12–18 business days. All packages include an international tracking number so you can monitor your order at all times.

Question 6

How can I contact customer support?

Accepted Answer

Our dedicated customer support team is here to help. You can reach us via email at contact@luxiafit.com, through the contact form on our website, or via Instagram DM at @luxia.fit. We respond to all inquiries within 24 hours on business days. For urgent order-related questions, please include your order number in the subject line for a faster response.

Question 7

What are your shipping and return policies?

Accepted Answer

Shipping: We offer free shipping on all orders with no minimum purchase required. We ship to over 50 countries worldwide. Estimated delivery times are: Europe 7–12 business days, North America 10–15 business days, and rest of the world 12–18 business days. Every order includes an international tracking number sent to your email once your order has been processed. Orders are typically processed within 1–3 business days.

Returns: We accept returns within 30 calendar days from the date you received your order. Items must be unworn, unwashed, and have the original tags attached. To initiate a return, please send an email to contact@luxiafit.com including your order number, the item(s) you wish to return, and the reason for the return. Our team will respond within 24 hours with return instructions. Return shipping costs are the responsibility of the customer, unless the item is defective or the wrong product was sent. Once we receive and inspect the returned item, we will process your refund to the original payment method within 5–10 business days. Sale or discounted items are final sale and cannot be returned.

Find Your
Perfect Fit

Free Personalized Fitness Plan

Designed to empower

Feel confident

Elegant support

Freedom to move

From life to movement

Women who shine with elegance

Leave a review

Frequently Asked Questions

Find YourPerfect Fit